Handwritten Note

I placed an order of several long -sleeved t-shirts and a cardigan at Land’s End Canvas a week and a half ago, and yesterday, I received a handwritten note with a specific mention about my purchase.  Wow!  I have only received this kind of service from small boutiques and Neiman Marcus.  I will be ordering from them again!


Filed under Client Cravings

7 responses to “Handwritten Note

  1. Thank you so much for posting about this! I also received a hand-written thank-you note after purchasing a coat from Lands End Canvas last year and I was blown.away. I talked about it for days and my husband was really embarrassed. I feel lucky getting a hand-written thank-you note from someone I know much less a huge company!

  2. Mamavalveeta03

    Very cool….but that’s WI hospitality for you!!! (I’m originally from WI, in case you hadn’t guessed…lol…).
    I just placed an order from Land’s End Canvas, too, and then I read your post. Let’s see if I get one, too!

  3. Isn’t that awesome!! I remember getting one from such a small order last year and it made me like them even more. You definitely don’t get notes or service like that very often these days.

  4. Sonja

    How awesome! How do you think the cardigans fit for you? Are they more of a tailored fit or boxy cut?


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